Shib Shib Shop is a boutique dedicated to bringing the beauty of traditional Ethiopian craftsmanship to the world through high-quality, handcrafted apparel. Every dress we create is a unique work of art, made to order to ensure it fits you perfectly.
We are based in Addis Ababa, Ethiopia, with our main workshop located at Medhanialem Mall, 2nd Floor, Shop Number 216.
We recommend using our standard measurement chart as a guide; however, for the best results, you can provide your own custom measurements during the order process to ensure a perfect fit.
Yes! Every item is custom-made specifically for you. Because our pieces are made to order, we can accommodate specific sizing requirements once final measurements are confirmed
Cancellations are only accepted within 24 hours of purchase, as production begins shortly after an order is placed. Once an item enters production, it cannot be cancelled or refunded.
Orders take 1–2 working days to process, followed by a standard production timeline of 10–30 working days. Once shipped, international delivery via DHL or EMS typically takes 7–10 working days
Yes, we offer worldwide standard shipping at a flat rate of $65 USD. We also offer Express Production and Shipping for $90 USD if you need your dress sooner.
International customers are responsible for any customs duties or local taxes applied by their destination country. These charges are usually collected by the carrier (DHL/EMS) at the time of delivery.
Due to the personalized nature of our products, all sales are final. We do not accept returns or offer refunds for changes of mind, incorrect size selection, or unwanted items.
If your order arrives damaged or with a manufacturing defect, we will replace it at no cost to you. Please contact us at support@shibshibshop.com or +215 911 154 565 within 2 days of receipt with your order number and clear photos of the issue.